When you book a rental or contact us, we collect the following personal information:
- Full name
- Mobile number and email address
- Aadhaar number and PAN number
- Driving Licence number and details
- Residential address
- Emergency contact details
We use your personal information solely for the purpose of providing our car rental service:
- To verify your identity and driving eligibility
- To generate and maintain your rental agreement
- To contact you regarding your booking
- To comply with legal and regulatory requirements
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Your rental agreements and personal details are stored securely. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
Document verification data (Aadhaar, PAN, DL) is used only for the purpose of rental verification and is not stored beyond what is required by law.
Our website does not use tracking cookies or third-party analytics tools that collect personal data. Basic session data may be stored locally in your browser to improve your experience on our booking tools.
When you contact us via WhatsApp, your messages and contact details are accessible through WhatsApp's platform. We use this communication solely to manage your rental enquiry and booking. WhatsApp's own privacy policy applies to that platform.
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
To exercise these rights, contact us at spvinodmandan@gmail.com or WhatsApp 9873315940.
We may update this Privacy Policy from time to time. The latest version will always be available at travellofy.com/privacy.html. Continued use of our services after changes constitutes acceptance of the updated policy.
Travellofy India
Plot No. 28, Sector 32, Gurugram, Haryana 122001
Email: spvinodmandan@gmail.com
Phone: 9873315940